Once the stage or event area is set up, the venue has a better idea about which seats are obstructed. TIP : Check back often! Buying Tickets Are there other ways I can purchase tickets to events I am interested in attending? Promoters sometimes conduct presales or special promotions. A presale typically occurs online a few days or weeks before tickets go on sale to the general public.
A percentage of all tickets for the event are made available during the presale. Check our website often for new presales or register at Ticketmaster and sign up to be notified of upcoming special events.
Many venues also make tickets available at their box office. To find contact information for a specific box office, search for the venue name on our website, then click on the venue information link.
What is an Internet Presale? Occasionally, some events will be available to purchase over the Internet in advance of the general public onsale. These presales frequently require a password that may be distributed by the venue, artist, team, or promoter of either the event or the presale, or distributed by Ticketmaster. Often, these passwords are distributed to exclusive members of clubs or certain other types of groups and cannot be offered to members of the public.
Links may be published on the Event Information page at the time of presale. Ticketmaster contact centre and Customer Service representatives usually cannot give out passwords. If an event is scheduled for presale and we are authorized to publish so in advance, the event page may list an "Internet Presale" date in the ticket onsale information. When entering your presale password into a promotional page, window or box in an email, please ensure you are entering it in the appropriate box: A presale password is not the same as your My Account password.
Internet presales are usually sold from an allotment of seats, which may not reflect the same availability during the public onsale. Internet presales provide the advantage of exclusive purchasing windows in advance of the public onsale, which often results in less people competing for the pool of available seats.
However, Internet presales may also have limited seating available in various areas - these presales are intended as advance purchasing windows and do not necessarily provide access to better seating. In fact, it is possible that you may be able to obtain tickets for better seats at the general public onsale than those that you purchase through a presale.
We must remind you that Ticketmaster does not offer refunds or exchanges, so you will not be able to replace the tickets you obtain at a presale with other tickets that subsequently become available. Why is it that sometimes I hear about an event that is supposed to go on sale, but when I call Ticketmaster or visit a Ticketmaster Outlet, they don't know anything about it?
Often, the venue or promoters prefer to wait until all terms about the event are finalized to protect the consumer from being misinformed. We don't release any information until we receive authorization from the promoter or venue; sometimes, this can happen after the media has already begun publicizing the event. My tickets say "General Admission.
When you log in, find the concert you want to attend, and click More Info. This will take you to a countdown clock. Make sure you don't refresh the page once you're in the queue. A walking man will give you an idea of how long you'll have to wait on the Ticketmaster queue. Okay, I've said to log in and join the queue, but you don't want to do this on just one device.
The more, the better. Download the Ticketmaster app to your phone or tablet and log in. Open ticketmaster. And have a phone ready to call Ticketmaster's automated number. Here was my experience buying tickets to see Stray Kids.
I had the app open on three mobile phones and ticketmaster. You might think if there are ten thousand tickets available for a show that isn't so bad. Our artists go to great lengths to understand who is buying tickets and coming to their shows.
Tools like digital tickets are finally going to give them that capability. Our number one goal has always been to get Pearl Jam tickets into the hands of our fans. We are constantly working up ways to improve our ticketing options and level the playing field.
Verified Fan is the best solution out there to beat the bots. Event Organizers are in control of all the key details when it comes to selling their tickets. They decide how many tickets should be sold, the types of tickets to sell, the prices, when ticket sales information is made available to the public, as well as when they want the tickets to go on sale. When a ticket is offered for resale on our marketplace, that price is chosen by the reseller, such as another fan, season ticket holder, or a professional ticket seller.
Fees are added after the ticket price is displayed. Fees play a crucial role in bringing events to life and enhancing the future of live events. They help cover the costs of putting on each show, like setup and security, amazing visuals and crystal-clear sound, and other fan services that all work together to create unforgettable experiences.
Fees may come in the form of facility charges, which go to the venue, or delivery fees, which are based on how your tickets get to you. We also collect service and order processing fees for our ticketing services. Fees, including our portion, go toward providing fans and clients with a safe and fair marketplace for buying and selling tickets, as well as ensuring that getting into a show is reliable and easy.
We accomplish this by building industry-leading websites and apps, innovating technologies that protect tickets from people using illegal bots and providing an award-winning level of customer service. All sales are final, but refunds are allowed in limited circumstances. The best source of up-to-date information about your event—and whether any refund, credit, or exchange procedures may be available—is in your online account. For your convenience, here are some examples of when a refund may be available:.
No action is required to obtain a refund. Some exceptions and limitations may apply. Please see our Purchase Policy for details. For any ticket insurance refunds, please contact the insurance provider.
Also, for many events, certain tickets may be exchanged for tickets from us of equal or higher price. A per ticket exchange fee may apply. In addition, we may occasionally offer tickets at a discount after the original on-sale date, and will not refund the difference between the original price and the sale price. To exchange tickets, contact Fan Support. You should read those policies carefully to understand your options and our policies. Yes, we offer ticket insurance during checkout through our partner Allianz.
Covered reasons include illness, airline delays, traffic accidents, and more. Want more info? Learn more about ticket insurance. How to Sell Your Tickets: 1. Sign in to your account and select your order 2. Select Sell Tickets 3. Set your sale price 5. Review your ticket listing and confirm. Need more help selling? View step-by-step instructions on our help center. Once the weekend is over, you will need to leave the Campsite by 2pm on Monday 20th June. Day tickets allow you access to the festival on the designated day ONLY.
Your day ticket does NOT entitle you to camp. You will be required to produce your card on arrival at the Festival Box Office. A Student ticket allows you to camp if you want to.
Please note if you are a Student between as at 16th June we suggest you buy a Teen ticket because this is cheaper. Subject to availability. We are pleased to offer Teen tickets this year to all teenagers aged between years old as at 16th June Teens must be accompanied by an adult aged 18 years or over there must be at least one adult per booking.
A teen ticket allows you to camp if you want to. Please bring proof of age, as you may be required to show this when you enter the Festival. Tickets for Children aged between 5 and 12 as at 16th June , can be purchased with adult tickets.
If you want to order child tickets, please add these to your booking at the point of purchase. Please be aware that all children must be accompanied by a parent or guardian who is aged 18 or over. Please bring proof of age of your child, as you may be required to show this when you enter the Festival.
An Infant aged 4 and under as at 16th June , will have access to the Festival free of charge.
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